INFORMATION FOR SENIORS
 
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This page is a collection of resources and information about various subjects that may be of assistance to seniors. There are links to a multitude of agencies, both governmental and private, as well as contacts in the case of emergencies.
It is almost impossible to collate the data and present it in an easy to find sequence. However the listing below may provide you with information useful to you in your particular circumstances.
 
ERGON ELECTRICITY - HEALTH & SAFETY - AUSTRALIAN GOVERNMENT AGENCIES
COMMUNITY SUPPORT AGENCIES - TECHNOLOGY- LINKS FROM UK & US FOR SENIORS

 
  IN AN EMERGENCY
 
   
 
 
 AMBULANCE, FIRE, POLICE
 
   
PHONE TRIPLE ZERO - 000
   
 

Or the secondary emergency service number 112
Which can only be dialled on a digital mobile phone

OTHER CONTACT NUMBERS

NON-EMERGENCY MEDICAL TRANSPORT
QAS - Phone 4931 7100

QLD FIRE AND EMERGENCY SERVICES
QFS - Phone 13 74 68

QUEENSLAND POLICE
QPS - Phone 4932 3500

STATE EMERGENCY SERVICE INFORMATION
SES - Phone 13 25 00

RACQ CAPRESCUE
Helicopter

RACQ ROAD SIDE ASSIST
Phone 131905 24hours

 
   
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ERGON ELECTRICITY
   
 
 
 
Emergencies and faults
 
 
 Life-threatening emergencies only
PHONE TRIPLE ZERO - 000
Or 13 16 70 (24 hours per day, 7 days per week)
 
 
 
 
 

Faults only -13 22 96 (24 hours per day, 7 days per week

Remember, extreme weather conditions and other
situations may cause telephone lines to be congested or damaged so please be patient.

Retail enquiries
Residential customer service 13 10 46
(7am to 6.30pm Monday to Friday)

 
       
   
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Home will take you to the top of the page
 
   
 HEALTH AND SAFETY
 
       
   
 
   

Contact Department Of Veteran's Affairs Phone 1800 838 372

VVCS - Open Arms Phone 24Hr 1800 011 046

TPI/EDA Veterans -Travel Translink Phone 13 12 30

Queensland Rail Phone 1800 872 467

Crime stoppers – to report suspicious behaviour
phone 1800 333 000

• Elder abuse – How to get help and support services
phone 13 74 68

Qld Govt Home Assist Secure – critical home maintenance assistance
phone 13 74 68

Home Security – QPS – Safety and preventing crime
phone 131 444

Links for seniors - general health advice, mobility, personal safety, crime prevention

Office of Fair Trading
phone 137 468

Registration concession application – Motor vehicle registration
for seniors and pensioners

Safe driving for seniors – medical certificate for over 75s

Safety at home – security, smoke alarms, falls prevention
phone 13 74 68

Safety in Public– staying safe, protecting valuables
phone 13 74 68

Seniors One Stop Shop – various information for seniors

Transport Assistance– Taxi subsidy scheme and non-emergency medical transport
phone 13 74 68

SENIORS ENQUIRY LINE
phone 1300 135 500

My Health For Life - Eat Well, Get Fit, The Steps to a healthy life

Falls and the Elderly Free Australian health advice you can count on

 
       
         
         
   
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 AUSTRALIAN / QLD GOVERNMENT
 
   



MED ADVISOR App Your Chemist may have their own App

Your Chemist - If you go to a regular chemist, they may have a phone App that will keep track of your medications and the ability for you to order medicines.
Terry White Chemists have a phone App


My aged care – help at home, looking into aged care homes – phone 07 4807 6454

Rockhampton Regional Council

Livingstone Shire Council

CQ Home assist – phone 1800 223 301

Aged Care Connect – aged care placement assistance – phone 0400 888 381

• Aged care (ACAT) assessment – to establish the level of care you need

Apply for a Qld Seniors Card

Alcoholics Anonymous

 
       
   
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    QLD Seniors The Seniors Guide to Qld Help App was created to support older people to find help for a wide range of topics.  This guide is a collection of helpful tips for common issues that seniors sometimes face.seeking information The Seniors Guide to Qld Help is designed to assist people seeking information for themselves or for those who are caring for an ageing loved one.
 
       
   
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COMMUNITY SUPPORT AGENCIES

   
   
Red Cross QLD - 24Hrs 0427 049 885
Salvation Army - Phone 49235600
   
       
   
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TECHNOLOGY
   
         
       
   

• ABC news articleDon’t click that link – think twice

ACCC Scam information

• ACCC – Scamwatch – phone 1300 795 995

• ACCC Scamwatch Alert notice

• ACSC – Cyber threat report 2020/21

How to stop Ransomeware

• ASIC MoneySmart – phone 1300 300 630 –

Australian Communications and Media Authority
– includes Covid-19 information for consumers

• Australian Federal Police
Think u know Preventing online child sexual exploitation

• Be Connected – Build your online skills

• GCF Global
– Computer learning

• IDcare – supports members of the community who have concerns about their identity or cyber security – phone 1800 595 160

• Telstra Computer help

• Telstra – Get the most out of your Mobile

• Telstra – Lots of how to pages for Tech savvy seniors

• Telstra – Trainer guides and Tech savvy seniors

   
       
   
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    The sites linked below are websites dealing with senior health and safety. While the websites originate in the UK or US, they have relevance to seniors in Australia.    
         
   


Definitive Guide to Stair Safety for a Person with Dementia (UK)

The Most Common In-Home Injuries for Seniors and How to Prevent Them(US)

Fire Safety for Elders with Special Health Needs (US)

Preparing Your Home for a Loved One with Alzheimer’s: A Caregiver’s Guide(US)

44 Crime prevention tips for seniors (US)

Handicap Accessible Modifications That Won’t Turn Off Future Homebuyers(US)

How To Garden Safely When You’re A Senior (US)

Addiction Group (US)

Primeweld Home Modifications for Senior Fall Prevention (US)

   
       
         
       
 
 
 
 
 
 
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